Articles on: Orders & Redemptions
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Admin Redeem | Voucher Redemption

Overview


This guide will explain how to check in and redeem vouchers in rezio Admin.



JUMP TO




Redeem > Check in and Redeem


Log in to rezio Admin to redeem vouchers.



Redeem with order number


  1. On the Check in and Redeem page, input the order number to be redeemed, and then click Check in & Redeem.



  1. The order information will appear for your review. Check the appropriate boxes for the vouchers to be redeemed.
  2. Click Check in & Redeem to redeem the selected voucher.



  1. If the redemption is successful, you should see the Redemption Record pop-up.



Other Redemption Methods

  • Method 1: Go to Orders > Order List in rezio Admin to redeem vouchers via Order Management.
  • Method 2: Use the rezio App to Redeem your Vouchers by scanning the code and verify the booking at the same time.
  • Method 3: Activate Swipe to Redeem feature for your desired product under the Publish Settings tab in order to let clients redeem on their end.



Note: To activate this feature, go to Products > Publish Settings, and select Rezio Voucher + Use Rezio QR Code + Enable “Swipe to Redeem” on Rezio web vouchers as the product settings. For more information, please refer to Admin Product | Voucher Setup.



Reminder: Please remember to turn on the Swipe to Redeem button under Sell Online > Vouchers as well. 

Updated on: 20/01/2026