Overview

This guide will explain how to check in and redeem vouchers in rezio Admin.

JUMP TO

• Redeem with order number
• Other Redemption Methods

Redeem > Check in and Redeem

Log in to rezio Admin to redeem vouchers.

• ## Redeem with order number

On the Check in and Redeem page, input the order number to be redeemed, and then click Check in & Redeem.

2. The order information will appear for your review. Check the appropriate boxes for the vouchers to be redeemed.

Click Check in & Redeem to redeem the selected voucher.

4. If the redemption is successful, you should see the Redemption Record pop-up.

• ## Other Redemption Methods
• Method 1: Go to Orders > Order List in rezio Admin to redeem vouchers via Order Management.
• Method 2: Use the rezio App to Redeem your Vouchers by scanning the code and verify the booking at the same time.

Method 3: Activate Swipe to Redeem feature for your desired product under the Publish Settings tab in order to let clients redeem on their end.

Note: To activate this feature, go to Products > Publish Settings, and select Rezio Voucher + Use Rezio QR Code + Enable “Swipe to Redeem” on Rezio web vouchers as the product settings. For more information, please refer to Admin Product | Voucher Setup.

Reminder: Please remember to turn on the Swipe to Redeem button under Sell Online > Vouchers as well. 

Updated on: 28/08/2025