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Admin Settings | Booking Information

Overview


This guide is intended to help you walk through the booking information settings in Rezio Admin which covers adding booking information of 5 category fields (contact, delivery, participant, dietary, flight), customizing your data field input type, filtering, editing and deleting booking information labels.



JUMP TO




Settings


Settings > Booking Information


Log in to rezio Admin and enter the Booking Information settings.



Adding Booking Information


To add a new booking information label, complete the following steps.


  1. Click + Add.



  1. Enter the name of your intended Booking Information setting in the label field.
  2. Start setting up the fields you want to use under “Booking Information Required from Travelers”, which is divided into four sections:


Order Contact Information

This section contains the contact information that must be filled in by the purchaser (customer).

All order-related notifications, itinerary vouchers, and confirmation emails will be sent to the customer’s email address. Therefore, Last Name and Email are set as required fields by default.


Traveler Information – Representative


Traveler Information – Per Traveler

Since the person placing the order is not necessarily the actual participant of the experience, any additional information required from the travelers themselves should be set under Traveler Information.

  • If the information only needs to be provided by one representative traveler, please set it under Traveler Representative.
  • If the information must be provided by each traveler, please set it under Per Traveler.

Shipping Information

If you need to ship physical products to the purchaser, you can set up the required recipient and shipping-related fields here.



  1. Click Add to open the list of available fields. Select the fields you want to use, then click Confirm.


  1. By default, newly added fields are optional. You can check the Required box on the right to make a field mandatory.


  1. To reorder fields, click and hold the field you want to move, then drag it to your desired position.
  2. Click the X on the left side of a field to remove it.
  3. Once you have finished setting up, click Create.



Note: After creation, you can directly select the newly added Booking Information when adding a new itinerary, or you can edit it directly within the itinerary!



Set Custom Fields


You can customize the booking information that you need according to your needs. Here are the steps to set them up.


Note: Custom labels can only be created for Traveler Information fields.


  1. Click + Add Custom Field.



  1. Enter your desired Label name and select a Type.



  1. If the Field Type is a Drop-down List or Multiple Choice, you need to enter the Options (separate the options with line breaks).



  1. To display a longer text, you can select Text display (plain text) or Text display (Markdown) and enter the your desired text. The first type can only display plain text, while you can use a text editor to set bold, italic, insert hyperlinks or tables for the second type.


Note: As shown in the image below, if you select Text display (Markdown), you can bold and add hyperlink. For more information regarding the the text editor, please refer to Using the Text Editor.



  1. Click Save and now your Custom Fields will appear. Click Confirm.



  1. Click Create to finish your Booking Information settings.



Input Types in Custom Fields Text input

When a customer is filling their Booking Information, only one line can be entered, no line break is allowed.



Multi-line text input


When a customer is filling their Booking Information, line break can be used to separate their text.




Drop-down List

To add an option in the drop-down list, give a line break when entering your subsequent options.




Checkbox


Add an option, such as “Heart disease” in the below image, as a checkbox option.




Text display (plain-text)


This option is used to provide information for customers that does not require them to input anything. You can use line breaks but not the text editor.




Multiple Choice


Customers can select one from the list of choices.




Text display (Markdown)


As opposed to Text display (plain-text), you can add formatting elements to plain text documents with this option.




Editing Booking Information


To edit a booking information label, complete the following steps.


  1. Click on the label you want to edit to begin editing.



  1. When you finish editing, click Save. If you click cancel or do not click Save, there won’t be changes made to the label.
Remark: Any update on the booking information label will apply to all the products which are linked with it.


  1. To delete a booking information label, click Delete.
Note: If a booking information label is linked with a product, the label cannot be deleted.


Hint: After a booking information label is created, you can also edit the label in the Booking Info tab in Product List. Click Edit beside the booking information label to begin editing.

Updated on: 26/01/2026