> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://kb.rezio.io/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Channel Manager | GetYourGuide: Manage Channel and Products Overview This guide is intended to help you on connecting rezio to the GetYourGuide channel and sync your inventory and orders from GetYourGuide to [rezio Admin](https://admin.rezio.io/). **JUMP TO** * [Channel Connect Workflow](https://help.rezio.io/en/support/solutions/articles/67000713660-channel-manager-getyourguide-manage-channel-and-products#Channel-Connect-Workflow) * [Connect Channel](https://help.rezio.io/en/support/solutions/articles/67000713660-channel-manager-getyourguide-manage-channel-and-products#Connect-Channel) * [Add your Products to the Channel](https://help.rezio.io/en/support/solutions/articles/67000713660-channel-manager-getyourguide-manage-channel-and-products#Add-your-Products-to-the-Channel) * [Channel Product Settings to Connect](https://help.rezio.io/en/support/solutions/articles/67000713660-channel-manager-getyourguide-manage-channel-and-products#Channel-Product-Settings-to-Connect) * [GetYourGuide Supplier Administration > Connect Products](https://help.rezio.io/en/support/solutions/articles/67000713660-channel-manager-getyourguide-manage-channel-and-products#GetYourGuide-Supplier-Administration-%3E-Connect-Products) * [Filter your Channel Products](https://help.rezio.io/en/support/solutions/articles/67000713660-channel-manager-getyourguide-manage-channel-and-products#Filter-your-Channel-Products) * [Updated Settings & Affected Connection Status ](https://help.rezio.io/en/support/solutions/articles/67000713660-channel-manager-getyourguide-manage-channel-and-products#Updated-Settings-&-Affected-Connection-Status%C2%A0) ``` If you are not a GetYourGuide Supplier, please register with the OTA prior to the channel connectivity. ``` ## Channel Connect Workflow ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/image_1821sdn.png =600x321) rezio Admin > Channel Manager > Channel - Get Your Guide  Log in to [rezio Admin](https://admin.rezio.io/) to manage your channel.  ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/image_da3evv.png =400x638) Go to \*\*Channel Manager \*\*to see the connection function of each channel (Integration - Orders, Integration - Quotas, and Integration - Products). * ( V ) Completely match / sync  * (△) Partially match / sync * ( X ) Cannot match / sync ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/image_10lnvpq.png =600x329) Click \*\*Channel Info \*\*to view information and instructions about the channel. If you are not a GetYourGuide supplier, please register prior to channel connection.  ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/image_aa2kko.png =600x329) * Connect Channel * Click **Connect Channel** to begin setting. ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/image_1i8yyfq.png =600x183) * Select your GetYourGuide \*\*Channel Currency \*\*and **Settlement Date.**  * After checking all is correct, click **Confirm** to connect. ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/image_1gqbvd9.png =600x172) * Once connected, you can go to **Channel Info** to check the connection status and channel-related information. ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/image_1moxfxt.png =600x324) * Add your Products to the Channel 1. Go to **Channel Manager > Channel** and click **Product Info** to manage your products for this channel. ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/image_1rmn08z.png =600x204) 2. Click **+Add Product** on the top right of the page. ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/image_1pxi8hr.png =600x253) \*\*Notes: \*\*For rezio and GetYourGuide channels, only **Connect** is available as the **Product Connection Type**. You will need to create the same product and settings on both systems to integrate your orders.  3. Select the products to connect with and click \*\*Confirm. \*\*The system will check whether the products have fulfilled the specifications set by GetYourGuide. Product Specifications:  | The voucher type must be a **Rezio voucher** or a **custom voucher**.The voucher’s redemption code must be a **rezio QR code, API QR Code,** or \*\*API Barcode. \*\*The Product category must not be a **Ticket (No sessions)**. | ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/image_1ybvzyt.png =600x314)[](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/image\_1c1bi9w.png =600x160) * Channel Product Settings to Connect 1. Go back to the **Product Info** page, the Connection Status of the products selected will be visible 2. Go to **Settings** to start editing. ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/image_iompo1.png =600x298) 3. If the Connection Status is Channel Spec Not Compliant, a list of settings that need to be modified will be displayed at the top of the page. Click \*\*Go to edit product \*\*to modify the product specifications according to the Check Result. Once edit is complete, go back to the \*\*Channel Product Settings \*\*page and click \*\*Recheck Specs. \*\*Once you finish your edit, go back to the \*\*Channel Product Settings \*\*page and click **Recheck Specs.** ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/image_1emdk3j.png =600x291) 4. Connection Status will change to Awaiting Setup once your product meets the specifications. 5. Select the GetYourGuide’s \*\*Channel Specs \*\*to be the same as rezio’s Sales Option **Identity.** 6. After editing, click \*\*Save \*\*and **Connect** to finish the setup. ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/image_z29mat.png =600x294) 7. Connection Status will change to Channel Connected once the product is successfully connected. 8. The **GetYourGuide Channel Sales Option ID** will be displayed. You can now go to the GetYourGuide Supplier Administration to connect the product by entering this ID. Copy the ID by clicking the \*\*Copy ID \*\*button on the right to avoid input errors. ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/image_8lbcvy.png =600x254) ## GetYourGuide Supplier Administration > Connect Products 1. Go to GetYourGuide supplier administration and click **+ Create new products**. ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/image_1olq6nn.png =600x272) 2. After creating your products, select the product you want to connect with rezio. ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/image_gyfkv3.png =600x267) 3. Select the **Options** to connect, go to \*\*Connectivity Settings, \*\*and click **Edit.** ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/image_17cywno.png =600x320) 4. Select \*\*Yes \*\*to connect the booking engine you used for your availability.  5. Select **rezio** for the Booking system.  6. Paste the \*\*Channel Sales Option ID \*\*that you copied previously from the rezio Admin. 7. Select **Availability only.** ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/image_15tgmjw.png =600x297)[](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/image\_s274ln.png =600x291) 8. Select **Price per person** as your pricing type. ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/image_1ceks89.png =600x331) 9. After completing the settings, all the Order Information and Availability of future customers that purchase your product on GetYourGuide will be automatically synced to rezio.  **Inventory Mode Terms of rezio and GetYourGuide** **Notes: Session Settings** rezio Session = GetYourGuide The activity starts at fixed times rezio Allday = GetYourGuide Customers can arrive anytime during opening or operating hours ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/image_aqjp3m.png =600x325) ## Filter your Channel Products 1. Go to **Channel > Product Info**, use the filters to find the products you want to manage.  2. In the Connection Status column, you can see at a glance the connection status of all products with the channel.  3. To delete the connection, click **Select**, choose the products, then click **Delete**.  \*\*Notes: \*\*After the products are deleted, existing orders from GetYourGuide can no longer be synchronized due to the deleted connection. Thus, the subsequent new orders cannot be imported. ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/image_930nhn.png =600x280) ## Updated Settings & Affected Connection Status  1. If you close a certain Product in the rezio/GetYourGuide Channel Manager, the same product will also be **closed** automatically in GetYourGuide (synced). 2. If you close a certain Sales Option or Session on the rezio admin, the same Sales Option or Session will also be **closed** automatically in GetYourGuide (synced). ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/image_guw7ej.png =600x209) ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/image_k7amqm.png =600x396) ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/image_1hv9xge.png =600x292)