> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://kb.rezio.io/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Product | How to Set Up "Multi-People" Pricing? ### Overview This guide explains how to set up and manage Multi-People pricing packages in the rezio booking engine. Designed for fixed group promotions such as Buy 2 Get 1 Free, couples discounts, or 4 person family passes, this setting lets you sell packages at a single fixed rate while automatically tracking per person inventory and required guest details. --- ### Jump To * [What is "Multi-People"?](#1-what-is-multi-people) * [Recommended Use Cases & Comparison](#1-recommended-use-cases-comparison) * [Step-by-Step Setup Guide](#1-step-by-step-setup-guide) * [Step 1: Go to Package Setting](#3-step-1-go-to-package-setting) * [Step 2: Questionnaire Step 5 — Purchasing Unit Presentation](#3-step-2-questionnaire-step-5-purchasing-unit-presentation) * [Step 3: Questionnaire Step 6 — Composite Item Specifications](#3-step-3-questionnaire-step-6-composite-item-specifications) * [Step 4: Confirm Questionnaire & Name Option](#3-step-4-confirm-questionnaire-name-option) * [Step 5: At Item Settings select [Multi-People]](#3-step-5-at-item-settings-select-multi-people) * [Step 6: Item Settings & Group (Charged by Person)](#3-step-6-item-settings-group-charged-by-person) * [Step 7: Complete the Remaining Settings](#3-step-7-complete-the-remaining-settings) * [MySite Display](#1-mysite-display) * [Frequently Asked Questions (FAQ)](#1-frequently-asked-questions-faq) --- # Product > Product List Merchants looking to create group rates or package deals can use **Multi-People** or **Group** pricing structures to define product rates. To get started, navigate to **Product** > **Product List**, locate your desired item, click **Edit Product**, and select the **Package Settings** tab. # What is "Multi-People"? **"Multi-People"** is an identity type under option settings in rezio. Its core characteristics are outlined below: | Item | Rule & Description | | ---- | | Sales Unit | Sold by "Group" (e.g., 1 Group = 3 persons) | | Selling Price | Fixed total price for the set; does not fluctuate based on individual headcount | | Inventory Deduction | Deducted based on actual group size (1 Set of 3 persons = deducts 3 inventory slots) | | Traveler Info | Collected based on group size (1 Set of 3 persons = requires details for 3 participants) | | Notes: When selling, transactions are counted by "Group". When deducting inventory and collecting personal data, calculations are made by "Person". # Recommended Use Cases & Comparison ### This feature is ideal for promotional campaigns tied to a fixed headcount: * **Buy 2 Get 1 Free (3-Person Group)**: Displays a single fixed set price, consumes 3 slots, and collects data for 3 participants. * **Pair Discount Rate**: A fixed package price for 2 people traveling together. * **Family Package:** A fixed bundle price for a group of 4. ### Why not use regular Identity Types (Adult / Child)? Regular identity types calculate total price as **Unit Price × Headcount,** allowing consumers to adjust headcount freely. Using regular identity types for promotions like **"Buy 2 Get 1 Free"** introduces two key issues: 1. You cannot ensure the customer selects the required minimum headcount (e.g., 3 people). 2. Discounted average unit pricing dilutes the visual marketing appeal of the headline offer. ### Comparison: Multi-People (Group of N. People) vs. Group (Charged by Person) | Feature | Multi-People (Group of N. Person) | Group (Charged by Person) | | ---- | | Sales Unit | Group | Person | | Headcount | Fixed (strictly set by group size) | Variable within a defined range (e.g., 3–5 people) | | Price Model | One fixed price per set | Unit price per person × headcount | # Step-by-Step Setup Guide ### Step 1: Go to Package Setting Navigating within the Itinerary Editing page, switch to the **"Package Settings"** tab. In the top right corner of the option list, click **"Add New Package"**. ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/screenshot-2026-07-29-at-52025_1qe2i4w.png) ### Step 2: Questionnaire Step 5 — Purchasing Unit Presentation ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/screenshot-2026-07-29-at-52136_13me3ze.png) When prompted with *"How should purchasing units be displayed when consumers buy your product?"*, select: **"Purchasing units based mainly on Identity Types"** | Note: Multi-People is categorized as an Identity Type. You must select "based mainly on Identity Types" and NOT "Custom Purchasing Units". ### Step 3: Questionnaire Step 6 — **Composite Item Specifications** ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/screenshot-2026-07-30-at-11275_1bxzdk7.png) When prompted with *"Do consumers need to select composite item specifications when buying your product?"*, select:**"No, composite item specifications are not needed"** This allows consumers to select the identity option directly on the storefront without needing to choose higher-level options (e.g., "Guided Tour" or "Meal Ticket") first. ### Step 4: Confirm Questionnaire & Name Option ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/screenshot-2026-07-30-at-12160_1yw4ba2.png) Review the wizard summary page. Ensure the following parameters are correctly set: * **Purchasing Unit:** Based mainly on Identity Types * **Composite Item Specifications:** No ||| WARNING: Questionnaire settings cannot be modified once saved. If misconfigured, you must delete the option and recreate it from scratch. Enter your desired **Option Name** and click **"Add Option"** to proceed to detailed parameters. ### Step 5: At Item Settings select [Multi-People] Go to Step 2, **[Item Settings]** under Plan Detailed Settings. In the **[Identity Type]** drop-down menu, select **[Multi-People]** ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/screenshot-2026-07-31-at-25737_1rfm7os.png) ### Step 6: Item Settings & Group (Charged by Person) After making your selection, click **"Add"**. A **"Multi-People"** item card will appear on the screen. Enter the number of people for this group in the **"Group (Charged by Person)"** field ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/screenshot-2026-07-31-at-25753_iftdmq.png) | Tip: Check "Additional Description" to add explanatory text for this combination (e.g., "Buy 2 Get 1 Free" or "3 People Travel, 1 Goes Free"), which helps consumers better understand the offer. ### Step 7: Complete the Remaining Settings Follow the remaining tabs in order to launch your plan: 1. **Sales Calendar** — Set the available sales period for this plan. 2. **Session / Time Slot Settings** — Set departure times or available sessions. 3. **Pricing Settings** — Enter the fixed price per group (not the price per person). 4. **Inventory Settings** — Set the total stock/availability limit. Once everything is complete, click **"Ready to Launch"** (or **"Ready"**) to put the package up for sale. # MySite Display ### Purchased by "Group/Set" On the booking website's plan selection page, multi-person items are selected by consumers using **"Group/Set"** as the unit. ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/screenshot-2026-07-31-at-32614_1aseap6.png)he example image above displays two types of items side by side, making the difference clear: * **3-Person Travel – $92:** Unit is **Group** (Multi-person offer). * **Group (Charged by Person) – $122 (Limit 5–10 people per group):** Unit is **Person**. ### Fill in Passenger Info Based on Group Size During checkout, the system automatically expands the passenger info fields according to the set group size. For example, if a customer purchases 1 group of "2-Person Travel," fields for **"Passenger 1"** and **"Passenger 2"** will appear. At the same time, available inventory will be deducted based on the group size. Taking "3-Person Travel" as an example, selling 1 group will deduct **3 units** from inventory. ![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/screenshot-2026-07-31-at-33606_1sbf5je.png) # Frequently Asked Questions (FAQ) * **Q1: Purchasing 1 group of "Group of 3-Person" deducts how many inventory slots?** **A:** It deducts **3 slots**. Inventory is calculated by the actual number of participants, not by the number of groups. * **Q2: How many traveler profiles need to be filled out?** **A:** **3 profiles** (equal to the group size). Personal information for all participants must be fully filled out. * **Q3: Should the price be entered per group or per person?** **A:** Enter the **fixed price for one group**. This is the main difference between "Multi-person Travel" and standard ticket types. * **Q4: Can I change the group size after creating the plan?** **A:** "Group Size" can be adjusted in the item settings. However, questionnaire settings (*Purchasing Unit* and *Combined Item Specifications*) **cannot be modified once saved**. If you made a mistake in the questionnaire, you must delete the plan and recreate it. * **Q5: Can I sell "Group of 3-Person" alongside regular adult tickets at the same time?** **A:** **Yes.** You can either add multiple ticket types under Item Settings in the same plan, or create a separate, standalone plan based on your operational needs. * **Q6: Can consumers purchase for only 2 people instead?** **A:** **No.** Multi-person offers are non-divisible sales units; purchasing 1 group applies to the exact configured number of people. If you need flexible party sizes, please use **"Group (Charged by Person)"** and set a participant range instead.