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# Product Settings | How to Archive a Product (New Version)

## Overview
Archiving removes a product from your active Product List and stops it from being sold, while keeping its data so you can restore it later. A product can only be archived when its status is **Pause** — that is, when all of its packages are paused. This guide shows you how to pause every package and then archive the product.
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| Note: A product that has been created and published, or that has a sales calendar and pricing bound to it, cannot be deleted — it can only be archived.


## Step 1 — Check your package statuses
Go to **Product > Product List** and open the product you want to archive. On the **Package Settings** tab, review the **Package status** of each package. To archive the product, every package must be set to **Pause**.


![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/screenshot-2026-08-19-at-40606_4f5jjk.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/screenshot-2026-08-19-at-40752_jtxc99.png)

## Step 2 — Pause every package
Only a package that is **On sale** can be suspended.

* If a package is in **Editing** status, click **ready** first to set it On sale.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/screenshot-2026-08-19-at-40814_15gi5s9.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/screenshot-2026-08-19-at-40814_11bl3sn.png)

* Open each **On sale** package, click **sales suspended** in the top-right corner, then click **Confirm**.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/screenshot-2026-08-19-at-41331_1ql4v28.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/screenshot-2026-08-19-at-41349_1hz5e6y.png)

Repeat until every package shows **Pause**. Once all packages are paused, the product status also becomes **Pause**.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/screenshot-2026-08-19-at-41552_1vuvthb.png)
## Step 3 — Archive the product
Return to **Product > Product List**. With every package paused, the product now shows **Pause** status.

1. Click **Batch Edit**, then select **Archive**.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/screenshot-2026-08-19-at-41713_1k34v9w.png)

2. Tick the checkbox next to the product you want to archive (or click **Select All**), then click **Archive** in the bottom-right corner.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/screenshot-2026-08-19-at-41743_4bt93s.png)
## Step 4 — Confirm
In the **Tips - Confirm archiving the product(s) below** window, review the product list, then click **OK**. The product is now archived.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/screenshot-2026-08-19-at-41813_1q0o61u.png)

| Note: To restore an archived product later, go to Product List > Batch Edit > Unarchive.