> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://kb.rezio.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Product Settings | What to Do When MySite Doesn't Show Your Latest Updates

# **Product Settings | What to Do When MySite Doesn't Show Your Latest Updates**
## **Overview**
Sometimes you update information in the rezio backend, such as pricing, product details, or adding or deleting packages, but MySite doesn't update to match. Try the methods below to make MySite show your latest changes.
---

**Jump to**
* [Step 1 — Refresh MySite](#3-step-1-refresh-mysite)
* [Step 2 — Preview MySite](#3-step-2-preview-mysite)
* [Step 3 — Clear your browser's cache and cookies](#3-step-3-clear-your-browsers-cache-and-cookies)
* [Step 4 — Check your browser and system version](#3-step-4-check-your-browser-and-system-version)
---

## **Methods**
### **Step 1 — Refresh MySite**
Go to **Product** and open the product you updated. In the top-right corner, click **Operations – MySite**, then click **Refresh MySite**. Reload your MySite page and check the information again.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/screenshot-2026-10-20-at-30439_d7687w.png)


### **Step 2 — Preview MySite**
If the information still hasn't updated, please go to . Opening the preview loads the latest version of the product page. Check that your changes appear in the preview, then reload MySite.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/4/2/3c42c391ede24800/screenshot-2026-10-20-at-31044_urxcsq.png)


### **Step 3 — Clear your browser's cache and cookies**
Your browser may still be showing a saved (cached) copy of the old page. Open your browser's clear-data window:
* Windows: Ctrl + Shift + Delete
* Mac: Cmd + Shift + Delete
Select cached images and files, and cookies, then clear the data and reload MySite.

| Quick check: open MySite in an incognito or private window. If the information is correct there, the issue was your browser's cache. For details, see your web browser’s help center.


### **Step 4 — Check your browser and system version**
Make sure your browser and operating system meet rezio's minimum requirements:
| Platform | Browser / OS | Minimum version |
| ---- | ---- | ---- |
| Windows | Chrome | 110 or above |
| Windows | Microsoft Edge | 110 or above |
| macOS | Safari | 16 or above |
| macOS | Chrome | 110 or above |
| rezio App (iPhone) | iOS | 13.4 or above |
| rezio App (Android) | Android | 6.0 or above |

If your version is below the minimum, update your browser or operating system, or switch to a supported browser, then check MySite again. 
| For details, see [Browser versions and system requirements supported by rezio](https://kb.rezio.io/en/article/browser-versions-and-system-requirements-supported-by-rezio-1j280i4/)