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# Product Settings｜How to confirm orders?

### Overview

When a traveler books your product on KKday, they will receive an email with automatic confirmation or pending confirmation depending on the order confirmation method you’ve selected in product listing settings.

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There are two methods you can choose:

1. Instantly
* Confirmation Email: The email with Redemption Voucher will be sent within 5 mins
* Description: Bookings are instantly and automatically confirmed by the system

2. Manually
* Confirmation Email: The confirmation email with Redemption Voucher will be sent once you confirm the order
* Description:
* Supplier should confirm orders manually within the days you've set
* If you cannot provide the service, please inform your customer first and then cancel the order