Orders | How can I download reports with customer notes?
Overview
If a customer has left notes (Customer Remarks) but they don't appear in the report, you might wonder how to include them. This article will guide you through the steps to download a report that includes customer notes.
- Step 1: Go to [Sales Report] > select [Date Range] on type of report you would like to download > [Search] > [Export Sales Report]
- Step 2: Once you open the report, scroll to column AQ labeled [Customer Remarks]. The customer’s notes will be displayed in this column.
For more information, please refer to this article：
Updated on: 27/01/2026