Question 1

Payment Gateway | How to Apply for 2C2P (TH)

Accepted Answer

Overview

Welcome to our step-by-step guide on how to set up 2C2P as your payment gateway through rezio. This guide is specially tailored for merchants in Thailand (THB) and will walk you through each step, from understanding what 2C2P is, to completing the application, and finally enabling payments on your rezio platform__.

Step 1: What is 2C2P?

2C2P stands for 'Cash and Card Payment Processor'. It is a comprehensive payment platform designed to help Southeast Asian businesses securely accept online, mobile, and offline payments.

Why use 2C2P?

Trusted by leading financial institutions and merchants
Supports multiple currencies and payment methods
Easy integration with platforms like rezio

With 2C2P, you can provide your customers with a smooth and secure checkout experience.

Step 2: Before You Apply – Let’s Prepare!

Good news! If you're a rezio user, you might enjoy exclusive discounted rates. Please contact your rezio BD or CSM for more details. Once you’re happy with the fee structure, your BD will send a proposal. After signing it, you'll be introduced to a 2C2P representative to start the application process.

Step 3: Prepare KYC Documents

To comply with legal and financial regulations, you’ll need to prepare the following KYC (K- Merchant Service Agreement & Quotation (Stamped with THB 90)

DBD E-Co

Question 2

Payment Gateway｜How to Set 2C2P as your Payment Gateway

Accepted Answer

Overview

This guide will provide explanations on how to set up 2C2P as your cash flow in Southeast Asia, allowing you to provide customers with online payment services.

JUMP TO

MySite Basic Settings
Payment Settings: Apply for Online Payment

MySite Basic Settings

Settings > General

Log in to rezio Admin to apply for online payment.

In General, click the MySite Payment Settings tab.

Payment Settings: Apply for Online Payment

rezio cooperates with the 2C2P payment platform provider as the online payment gateway in the Southeast Asia region. You can bind your account to 2C2P through the account linking method within rezio, and the account information can be connected after the activation is successful.

Click Contact rezio Consultant and our product consultant will contact you to inform you of the payment/exchange rate and to open the Payment Application for you.

The product consultant will establish a communication channel for you with 2C2P and assist you in preparing the necessary application documents for cash flow. After 2C2P finishes reviewin

Question 3

Admin Dashboard | Navigate My Dashboard

Accepted Answer

Overview

This guide will provide a step-by-step explanation on how to navigate your dashboard in Rezio Admin, including how to view upcoming bookings and current performance.

JUMP TO

Performance
Orders and Redemptions Quick View
System Account
Change Password
Quick Links Settings
View Quick Links
Setting your Quick Links

Dashboard

Dashboard > My Dashboard

Log in to Rezio Admin and enter My Dashboard.

Performance

User can select this section’s reporting period through the upper right button next to the date updated. After choosing the period, click GO. The dashboard will then display the orders, orders redeemed, and best-selling products ranking based on the store’s sales.

| Note: The Last 7 days and Last 30 days time period also include today. The value of the orders on the card is expressed in the store's default currency, thus the amount may be slightly inaccurate due to exchange rate fluctuations. If you want to adjust the currency display on the dashboard, please go to the Settings > General > Regional to edit it. To modify the placement of cards, please click your Account Nam

Question 4

Admin Product | Product Setup: New Product Creation Process

Accepted Answer

Overview

The biggest difference between newest product creation and original lies in the completely new revision of Package editing - add product This guide will explain the new product creation process feature in the Rezio Admin

JUMP TO

Add Package
New Version Package Editing Interface
Package Description
Item Settings
Sales calendar & Session Settings
Price Settings
Available Quantity Settings
Advanced Settings
Publish Settings
Listing the Product on Sales Channels

* Important Notes

Product > Add Product

At Product - To add a Product with brand new Product：

If the new category is [Day Tour], [Multi-day Tour], [Private Tour], or [Activity] it will enter the newest product creation process. Please continue reading the instructions below.
If the new category is [Ticket] or [Ticket (No session)] it will enter the original process. Please refer to this link. After creation, you will enter the itinerary editing page.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/c/8/4/7c84767cd1bc200/913ee645-4d71-4968-8353-74f

Question 5

MySite | How can I set the coupon code?

Accepted Answer

Overview

During the holiday season, adjusting special pricing can enhance your promotional strategies. This article will guide you through setting up a coupon code, providing an effective marketing option for your campaigns.

Step 1: Go to [Coupon Code] > [Coupon Code] > [+Add]

Step 2: Fill in the Coupon Name.

Step 3: Fill in the Coupon Code.

Note: The coupon code cannot be changed after the discount code has been applied to an order.

Step 4: Fill in the Coupon Code Discount. You can choose to Discount By Percentage or by a Fixed amount.

Note: The discount amount cannot be changed after the discount code has been applied to an order.

Step 5: Select the Valid Time - Start Date.

Step 6: Select the Valid Time - End Date. You can choose None or specify an End Date.

Step 7: Select the Minimum Spending Requirement, you can choose Unlimited or Minimum Amount Required.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/e/d/2/7ed26e65edc11800/b38c9236-31ae-400f-9281-cba78

Question 6

Channel Management | KKday: Connect Channel

Accepted Answer

Overview

This guide is intended to help you on connecting KKday channel with rezio and import your product from KKday to rezio Admin.

JUMP TO

Channel Manager > Channel

Log in to rezio Admin to manage your channel.

Go to Channel Management and click Channel Info to view the information and specifications of the channel. If you are not a KKday supplier, please register first before connecting.

Connect Channel

Click Connect Channel.
Please enter your KKday Supplier OID, KKday SCM account and Password for validation. When the validation is successful, your supplier name in KKday will be displayed for you to reconfirm with you regarding the channel information.
After the validation is successful, fill in your **Channel Cur

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