Question 1

Payment Gateway | How to Apply for 2C2P (TH)

Accepted Answer

Overview

Welcome to our step-by-step guide on how to set up 2C2P as your payment gateway through rezio. This guide is specially tailored for merchants in Thailand (THB) and will walk you through each step, from understanding what 2C2P is, to completing the application, and finally enabling payments on your rezio platform__.

Step 1: What is 2C2P?

2C2P stands for 'Cash and Card Payment Processor'. It is a comprehensive payment platform designed to help Southeast Asian businesses securely accept online, mobile, and offline payments.

Why use 2C2P?

Trusted by leading financial institutions and merchants
Supports multiple currencies and payment methods
Easy integration with platforms like rezio

With 2C2P, you can provide your customers with a smooth and secure checkout experience.

Step 2: Before You Apply – Let’s Prepare!

Good news! If you're a rezio user, you might enjoy exclusive discounted rates. Please contact your rezio BD or CSM for more details. Once you’re happy with the fee structure, your BD will send a proposal. After signing it, you'll be introduced to a 2C2P representative to start the application process.

Step 3: Prepare KYC Documents

To comply with legal and financial regulations, you’ll need to prepare the following KYC (K- Merchant Service Agreement & Quotation (Stamped with THB 90)

DBD E-Co

Question 2

Payment Gateway｜How to Set 2C2P as your Payment Gateway

Accepted Answer

Overview

This guide will provide explanations on how to set up 2C2P as your cash flow in Southeast Asia, allowing you to provide customers with online payment services.

JUMP TO

MySite Basic Settings
Payment Settings: Apply for Online Payment

MySite Basic Settings

Settings > General

Log in to rezio Admin to apply for online payment.

In General, click the MySite Payment Settings tab.

Payment Settings: Apply for Online Payment

rezio cooperates with the 2C2P payment platform provider as the online payment gateway in the Southeast Asia region. You can bind your account to 2C2P through the account linking method within rezio, and the account information can be connected after the activation is successful.

Click Contact rezio Consultant and our product consultant will contact you to inform you of the payment/exchange rate and to open the Payment Application for you.

The product consultant will establish a communication channel for you with 2C2P and assist you in preparing the necessary application documents for cash flow. After 2C2P finishes reviewin

Question 3

Admin Dashboard | Navigate My Dashboard

Accepted Answer

Overview

This guide will provide a step-by-step explanation on how to navigate your dashboard in Rezio Admin, including how to view upcoming bookings and current performance.

JUMP TO

Performance
Orders and Redemptions Quick View
System Account
Change Password
Quick Links Settings
View Quick Links
Setting your Quick Links

Dashboard

Dashboard > My Dashboard

Log in to Rezio Admin and enter My Dashboard.

Performance

User can select this section’s reporting period through the upper right button next to the date updated. After choosing the period, click GO. The dashboard will then display the orders, orders redeemed, and best-selling products ranking based on the store’s sales.

| Note: The Last 7 days and Last 30 days time period also include today. The value of the orders on the card is expressed in the store's default currency, thus the amount may be slightly inaccurate due to exchange rate fluctuations. If you want to adjust the currency display on the dashboard, please go to the Settings > General > Regional to edit it. To modify the placement of cards, please click your Account Nam

Question 4

Channel Management | Connect to Google Things to Do

Accepted Answer

Overview

This guide will show you how to integrate with Google Things to Do through rezio admin in the Channel - My Booking Site - Google TTD. After the product is published and reviewed by Google, it can be displayed in the search results of Things to Do.

JUMP TO

Introduction to Google Things to Do
What is Google Things to Do
What Kind of Products are Suitable for Releasing to Google Things to Do
Channel List
Channel Info > Setting Google Things To Do (TTD)
Google Things To Do (TTD) Release Specification
Histories
Product Info > Google TTD Settings
Google TTD Settings > TTD setting

Introduction to Google Things to Do

What is Google Things to Do

Google Things to Do (also called Google TTD) is a service provided by Google for travel information. Suppliers integrated with Google can display their own products (including attraction tickets, tour itineraries and activities) to travelers through Google search.

With the integration of rezio and Google TTD, when a traveler searches for an attraction on Googl

Question 5

Admin Product | Product Setup: New Product Creation Process

Accepted Answer

Overview

The biggest difference between newest product creation and original lies in the completely new revision of Package editing - add product This guide will explain the new product creation process feature in the Rezio Admin

JUMP TO

Add Package
New Version Package Editing Interface
Package Description
Item Settings
Sales calendar & Session Settings
Price Settings
Available Quantity Settings
Advanced Settings
Publish Settings
Listing the Product on Sales Channels

* Important Notes

Product > Add Product

At Product - To add a Product with brand new Product：

If the new category is [Day Tour], [Multi-day Tour], [Private Tour], or [Activity] it will enter the newest product creation process. Please continue reading the instructions below.
If the new category is [Ticket] or [Ticket (No session)] it will enter the original process. Please refer to this link. After creation, you will enter the itinerary editing page.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/c/8/4/7c84767cd1bc200/913ee645-4d71-4968-8353-74f

Question 6

Step 1: Create your Account in 3 Minutes

Accepted Answer

Overview

Welcome to rezio! Your journey to a seamless booking experience starts here. This first step is all about getting your foundational account set up quickly and efficiently.

JUMP TO

Step 1: Log into Rezio Admin
Step 2: Check your own Plan
Step 3: Forget Password/ Reset Your Password
Step 4: Store Information

* Display on MySite

Step 1: Log into Rezio Admin

First, to get started, please go to the Rezio Admin and log in to our system. You can select your desired language on the first drop-down option. The language options include English, Traditional Chinese, Simplified Chinese, Japanese, Korean, Thai and Vietnamese. Please enter your username or email address and password. Then click “Log In” button to enter Rezio admin panel.

Step 2: Check your own Plan

Once you log in, you'll be able to "Check Your Subscription Plan". There are three available plans: Base, Plus, and Scale. Each plan offers a unique set of features tailored to different needs. If you want extra features beyond what's included in our standard plans, we also offer add-on services. Please visit our [Add-on store](https://addonusd.re

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